Terms & Conditions

RWBIKO Tutors
Last updated:  October 16, 2024

The following terms and conditions outline the use of rwbikotutors.com and detail the website’s functionalities and features. RWBIKO Tutors serves as an educational marketplace where students and parents can post their tuition needs, and tutors or teachers can share their tutoring services. All users must create an account and agree to our terms and conditions to participate in posting and hiring for tutoring services. By accepting these terms, users confirm their understanding of and commitment to these guidelines.

“By accepting the terms and conditions of RWBIKO Tutors during the signup process, users assume full responsibility for all actions performed through their account, whether by themselves, their employees, or any entity authorized to access or operate the account. Users acknowledge and agree to be bound by all provisions and statements outlined in the written terms and conditions of RWBIKO Tutors. This includes adherence to the specified guidelines, policies, and obligations governing the use of our platform and services.”

RWBIKO Tutors is accessible to users globally. To participate, users must be at least 18 years of age. However, individuals between 13 and 18 may access the platform under the supervision of a parent or legal guardian. Individuals under the age of 13 are not permitted to use this site. To ensure a positive and seamless user experience, our customer care team is available around the clock to address any questions, concerns, or issues. We recommend reaching out to our team via email for a swift and reliable response.

English is the official language of the website, serving as the primary means of communication and interaction among users. Additionally, the official currency used for all transactions and financial activities on the site is the Pakistani Rupee (PKR). This means that all currency conversions and pricing will be conducted in PKR, ensuring consistency and standardization across the platform.

users & terms:

In the terms and conditions of RWBIKO Tutors, the term “users” typically refers to individuals or entities engaging with the platform for any purpose, including but not limited to students, parents, tutors, teachers, Company/Agency (Individual person, Institute, representatives of institutions). Each user type has specific roles:

  • Students and Parents: Individuals or guardians seeking tutoring services or educational support for students. They can post tuition requests or search for available tutors.
  • Tutors and Teachers: Individuals or educational professionals offering tutoring services. They can create profiles, post tutoring gigs, and respond to student or parent inquiries.
  • Institute /Company/Mediator: Any Individual or authorized personnel from educational institutions who may post tutoring needs or engage tutors for educational services.
  • Gigs/Ads/listings: these words has similar meanings as posting a ads 

1. Tutors


Tutors on RWBIKO Tutors serve as the core educational providers, connecting directly with students and parents seeking tutoring across a wide range of subjects. To participate, tutors first create an account on the platform and are prompted to complete a detailed profile, which is key to building trust and attracting student inquiries. A professional profile should include accurate and comprehensive information about the tutor’s educational background, teaching experience, certifications, and specific subjects they teach.

After setting up their profiles, tutors can create listings or “gigs” to showcase their services. A well-crafted gig should include a clear description of the tutoring offered, relevant skills, teaching methodology, and availability. Tutors have the option to share their contact information, including email addresses, phone numbers, and social media links, directly on their profiles. These details allow students and parents to contact tutors directly, either through the contact information provided or via the platform’s own messaging feature, which ensures a streamlined communication process.

Tutors can further enhance their visibility by obtaining badges, such as the Featured Tutor badge for increased exposure or the Trusted Tutor badge, which is available after a verification process. These badges signal credibility and professionalism, making it easier for students and parents to find and trust qualified tutors. By maintaining a professional, well-structured profile and gig, tutors can attract a larger audience, stand out in a competitive marketplace, and build long-term educational relationships on RWBIKO Tutors.

Tutors on RWBIKO Tutors who choose to share their personal contact information publicly, including email, phone numbers, WhatsApp, physical addresses, or social media links, do so at their own discretion. By making this information public, tutors acknowledge that RWBIKO Tutors is not liable for any third-party use, misuse, or distribution of such personal information. Tutors are encouraged to use the platform’s internal messaging system for communication to maintain privacy and security.

In line with our commitment to a safe and respectful community, any violations of RWBIKO Tutors’ terms and conditions, such as inappropriate content, unprofessional behavior, or misuse of the platform, can result in serious consequences. Depending on the severity of the violation, RWBIKO Tutors reserves the right to take actions ranging from temporary suspension of a gig, badge, or account to permanent removal from the platform. Additionally, any reports or negative feedback from students, parents, or other users will be carefully reviewed. If deemed valid and serious, this feedback may lead to disciplinary actions, up to and including the removal of account privileges.

To maintain the integrity of the RWBIKO Tutors platform, tutors are encouraged to adhere strictly to community standards and policies. This ensures a supportive and professional environment that fosters trust among students, parents, and tutors.

2. Students


Students on RWBIKO Tutors can easily connect with a diverse selection of tutors across subjects, skill levels, and educational needs. To get started, students or parents must create an account on the platform and can then explore tutor profiles and gigs that match their requirements. Each tutor listing includes essential details such as the tutor’s background, expertise, teaching style, and any badges they may have earned, such as Trusted Tutor or Featured Tutor, which help signify credibility and reliability.

Students and parents can post their specific tuition needs as “tuition ads,” allowing tutors to respond directly to requests that match their qualifications. The platform enables students to list two tuition ads for free, each remaining visible for 10 days. After this period, additional ads can be posted by subscribing to the relevant package according to pricing details provided on the site.

Students on RWBIKO Tutors have the flexibility to choose whether or not to share their contact information, such as email, phone number, or social media links, on their profiles or within their tuition listings. By sharing this information publicly, students may attract a larger pool of tutors, giving them a broader selection to find the best match for their educational needs. However, for those who prefer not to make their contact information publicly available, RWBIKO Tutors provides an internal messaging system, allowing students and tutors to communicate privately and securely within the platform. This system ensures that students can still connect with tutors effectively without exposing personal contact details.

The platform’s feedback feature allows students to leave reviews on tutor profiles or gigs, which helps other users make informed decisions. Feedback must be provided respectfully, in line with community standards, and should focus on the quality of the tutoring received. Negative feedback may be reviewed by RWBIKO Tutors, and in cases where feedback is deemed inappropriate or abusive, it may be moderated or removed. By participating on RWBIKO Tutors, students and parents contribute to a thriving learning community, building a transparent and trustworthy space for educational growth and support.

3-Company/Mediator

A Company/Mediator on RWBIKO Tutors refers to an organization or individual acting as an intermediary to connect academic institutions, tutoring centers, or hiring entities with potential teaching professionals. Companies and mediators can use the platform to post job listings aimed at recruiting faculty, tutors, or other educational personnel. These users often represent schools, colleges, or educational agencies looking to fulfill specific academic roles or contract tutoring services.

Companies and mediators on RWBIKO Tutors can create profiles to connect with qualified academic professionals for faculty and tutoring roles. To start, companies and mediators must create an account and can then post job listings to attract the right candidates. Each company or mediator profile is distinguished by a Company/Mediator Badge displayed on their account and job posts, which adds credibility and helps tutors easily identify institutional listings. This badge signifies that the listing is from a organization or intermediary, which may encourage more applicants to respond.

Companies and mediators can post up to two job listings for free, with each listing visible on the platform for 10 days. To continue posting additional listings after this period, they can choose from various subscription packages, detailed on the pricing page. These packages allow for increased visibility and reach within the RWBIKO Tutors network, providing a steady stream of qualified applicants.

Companies and mediators also have the option to include contact information directly in their profiles or job listings to facilitate direct communication with potential candidates. Alternatively, they may choose to keep this information private, relying on the platform’s secure internal messaging system to manage communications with applicants. This flexibility ensures a smooth recruitment process, whether through public contact details or private messages within the RWBIKO Tutors platform.

4-Badges & Subscriptions

RWBIKO Tutors (rwbikotutors.com) is a dynamic tutoring marketplace connecting students, parents, tutors, and institutions. Our platform offers flexible packages to allow each user type to post listings, access services, and enhance their visibility with optional badges.

 

4.1- Free Listing Access

Initial Free Listings: All users—whether students, parents, tutors, or companies—can post up to two listings (jobs, gigs, or tuition ads) for free. Each listing will remain visible on the site for 10 days from the posting date.

Subscription Requirement: After the initial free period, users need a subscription to continue posting or to add more listings. Subscription details are available on our Pricing Page, where packages vary based on user type.

4.2- Subscription Options

Monthly and Annual Packages: RWBIKO Tutors provides monthly and yearly subscription options, offering flexibility for various needs and budgets. Each subscription tier provides specific benefits and visibility on the platform, with prices based on user type.

Manual Renewal: Auto-renewal is not available. Users must manually renew their subscriptions before they expire to keep their listings active. If a subscription expires, listings will be removed from the site until a renewal or new package is purchased.

4.3- User-Specific Details

Students: Students and parents have access to two free tuition ads that remain visible for 10 days. Additional listings require a basic subscription, but there are no special badges required for this user group.

Tutors: Tutors receive two free gig listings, visible for 10 days. For additional gigs, a subscription package is required. Tutors also have the option to purchase special badges:

    • Featured Tutor Badge: Helps tutors stand out on the platform by promoting their gigs and attracting more students. Tutors with this badge gain increased exposure and are actively promoted across RWBIKO Tutors, making them more visible to potential students
    • Trusted Tutor Badge: Designed for tutors who wish to build trust and credibility. This badge requires the tutor to pass an application and online interview process, along with a fee (details on the Pricing Page). It signals to students and parents that the tutor is verified, trustworthy, and dedicated to high standards of service.

Companies/Mediators: Companies and mediators can post two free tuition or job listings, visible for 10 days. Additional posts require a subscription package based on their user type.

5- Payment Terms

At RWBIKO Tutors (rwbikotutors.com), we provide a marketplace where users, including students, parents, tutors, and educational institutions, can connect to post or respond to job, gig, or tuition listings. Our payment terms outline the processes, conditions, and obligations for making and receiving payments on our platform.

1. Payment Processing

  • Subscription Purchases: Users make payments to subscribe to specific packages, allowing them to post jobs, gigs, or tuition listings on the platform or they will pay fee for any service. All available packages/fee and their prices are clearly displayed, and users are encouraged to review package features before purchasing.
  • Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options as displayed on our checkout page. Payment methods may vary by location, and users are responsible for selecting an available payment method that meets their needs.

2. Payment Security and Authorization

  • Secure Transactions: RWBIKO Tutors uses secure payment gateways and encryption to protect payment information. Users’ payment details are processed through a third-party provider and are not stored on our platform.
  • Authorization: By subscribing to a package, users authorize RWBIKO Tutors to process the relevant payment according to the selected package terms. Unauthorized payments or disputed transactions are subject to review and may result in account suspension.

3. Automatic Renewals and Expirations

  • Automatic Renewal: Some subscription packages may offer an automatic renewal option; which users can opt into for uninterrupted access. Users can manage or cancel the auto-renewal setting through their account settings before the renewal date.
  • Subscription Expiration: If a subscription is not renewed, access to the services associated with that subscription will end upon expiration. Users must re-subscribe to continue posting or responding to listings on the platform.

4. Non-Refundable Charges

  • Add-On Services: Fees for interview, consultancy, additional services, promotional features, or other one-time charges are non-refundable once processed. Users should carefully review any add-on features before purchase.

7. Payment Disputes

Dispute Resolution: In case of a payment dispute, users are encouraged to contact our support team at support@rwbikotutors.com. RWBIKO Tutors reserves the right to review and resolve disputes on a case-by-case basis, including withholding funds if fraudulent activity is suspected

5.1- Refund Policy

At RWBIKO Tutors (rwbikotutors.com), we aim to provide a reliable platform where students, teachers, companies, and mediators can connect through various subscription packages. These packages allow users to post jobs, gigs, or tuition listings to enhance their reach and visibility on our marketplace.

  1. Subscription Cancellation and Refund Eligibility
  • Users have the option to cancel their subscription within 7 days of purchase to qualify for a partial refund.
  • If a subscription is canceled within this 7-day window, RWBIKO Tutors will issue a refund of 70% of the original subscription fee.
  1. Non-Refundable Fees
  • Any subscription cancellations made after the 7-day period are non-refundable.
  • Fees for add-on features, promotional services, or other one-time charges associated with the subscription are also non-refundable.
  • Interview fee for Trusted Tutor
  • Consultancy Fee/Charges
  1. Refund Process
  • To initiate a refund, users must contact our support team at support@rwbikotutors.com with relevant details of their subscription and reason for cancellation.
  • Once a cancellation request is submitted and approved, refunds will be processed within 10 business days, returned to the original payment method/account used during purchase.
  1. Discretionary Refunds
  • RWBIKO Tutors reserves the right to evaluate and respond to refund requests on a case-by-case basis for extenuating circumstances beyond the standard policy.

By using RWBIKO Tutors, users agree to this Refund Policy and acknowledge that all refunds are issued in compliance with these guidelines.

5.2- Local Currencies

  1. PKR Valuation: RWBIKO Tutors operates in PKR, and your balance may fluctuate when viewed in your local currency. Please note that the PKR amount remains the same.
  2. Pricing in PKR: All charges/subscriptions on RWBIKO Tutors are quoted in PKR and derived from PKR. Therefore, the price of a gig/subscription may fluctuate in your local currency over time.
  3. Exchange Rates at Checkout: When making a purchase or payment, you may see the actual exchange rate or a rounded amount in your local currency at the checkout.

5.3- Taxes

  1. Tax Responsibility: RWBIKO Tutors and its payment service providers do not cover any taxes incurred during receiving, holding, or sending payments. Users/Subscribers are responsible for complying with tax obligations according to their payment methods and regional/state laws.
  2. Tax Variation: Tax prices may vary based on regional, state, banking, or other related laws or factors.

It is important for users of RWBIKO Tutors to understand and comply with the tax obligations applicable to their specific situations. Users should consult with relevant tax authorities or professionals to ensure compliance with tax regulations.

5.4- Promo Codes

RWBIKO Tutors occasionally provides promo codes as part of its promotional and marketing efforts. These codes are not available to all users but are selectively distributed based on specific strategies and campaigns. It is important to note that promo codes have expiration dates and can only be redeemed on RWBIKO Tutors platform. RWBIKO Tutors reserves the right to cancel or modify any promo codes at any time without prior notice. Users should understand that the availability and applicability of promo codes are subject to RWBIKO Tutors’ discretion and cannot be claimed or guaranteed by any individual.

6- Privacy Policy

At RWBIKO Tutors (rwbikotutors.com), we are dedicated to maintaining the privacy and security of our users’ personal information. While users may choose to display certain contact details publicly—such as email, phone numbers, addresses, or social media links—RWBIKO Tutors is not responsible for any third-party use of any publicly available information. Our responsibility lies in protecting and securely handling personal data collected directly by RWBIKO Tutors, which is not publicly displayed on the site. We encourage users to review this policy and manage their privacy settings to ensure a secure and positive experience on our platform.

Directly Collected Data:At RWBIKO Tutors, we are committed to protecting the privacy and confidentiality of our users. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when accessing and using our tutoring website.

Information Collection: We collect personal information from users when they register an account, create a profile, post a (gig, job or tuition), or engage in any activity on our site. This information may include your name, email address, contact details, and payment information.

Information Use: We use the personal information provided by users to facilitate transactions, communicate with users, improve our services, and ensure a secure and efficient user experience. We may also use the information to send promotional offers, updates, or important notifications related to our services.

Information Sharing: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors or customer support providers.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and personalize content. These technologies collect information about your browsing behavior and preferences but do not personally identify you.

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links: Our site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage users to review the privacy policies of those websites before providing any personal information.

Advertisements: RWBIKO Tutors reserves the right to utilize any content posted on our site, including but not limited to tutoring gigs, tuition listings, and job postings, for promotional, commercial, or advertising purposes. This may include showcasing your posts across various channels to enhance visibility, promote our platform, or support marketing efforts.

Children’s Privacy: Our site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

Calls/Messages: By registering on RWBIKO Tutors, users consent to receive communications from us via email, SMS, phone calls, or other contact methods they have provided. These communications may include promotions, special offers, feedback requests, and updates regarding our services.

Updates: We may update our Privacy Policy from time to time. Any changes will be effective upon posting the updated policy on our website. We encourage you to review the policy periodically to stay informed about how we collect, use, and protect your information.

By accessing and using RWBIKO Tutors, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact our customer support team.

7- Feedback Policy

At RWBIKO Tutors, we value constructive feedback and suggestions from our community. Our feedback system is designed to promote professional, respectful, and positive interactions between students, parents, tutors, and other users.

7.1- Providing Feedback on RWBIKO Tutors

We welcome feedback on the overall platform, services, and user experiences through our official email: feedback@rwbikotutors.com. RWBIKO Tutors reserves the right to review, act upon, or respond to feedback at its discretion. While we may implement or respond to suggestions, we are not obligated to do so. Please note that platform-related feedback cannot be posted directly on the website and should be sent via email.

7.2- User-to-User Feedback : To foster trust and transparency among our users, RWBIKO Tutors provides an internal feedback system allowing users to leave comments or reviews on each other’s profiles and gigs. This feature is intended to promote productive and helpful interactions and is subject to the following rules:

  • Permissible Feedback Relationships:
    • Students/Parents to Tutors: Students and parents can leave feedback for tutors after a session, consultation, or any service rendered.
    • Tutors to Students/Parents: Tutors may provide constructive feedback on the students/parents they work with, where applicable.
    • Companies/Institutions to Tutors: If a company or institution engages with a tutor, they may leave feedback after the completion of services.
  • Feedback Display: Feedback given by users will appear on the recipient’s profile or relevant listings, contributing to a comprehensive view of their services and performance.

7.3- Code of Conduct : Feedback should always be respectful and professional. Users must maintain a constructive tone, avoiding abusive, harsh, or offensive language. Feedback should be honest, accurately reflecting the experience received. Personal attacks, harassment, or slanderous comments are strictly prohibited, and violations may lead to feedback removal or account review.

7.4- Rights and Moderation: RWBIKO Tutors reserves the right to moderate all feedback posted on profiles and gigs, including but not limited to:

  • Removing Inappropriate Feedback: We may remove feedback that violates our policies, including comments that are abusive, misleading, or irrelevant.
  • Review and Respond: RWBIKO Tutors holds the discretion to review and respond to user suggestions received through official channels, with no obligation to implement any particular suggestion.

7.5- Dispute Resolution: Users may report any feedback they believe to be inaccurate, unfair, or violates our policy. RWBIKO Tutors will investigate these concerns and may take appropriate action, including removal of the feedback if necessary.

7.6- Changes to This Policy: RWBIKO Tutors reserves the right to modify this feedback policy as needed. Updates will be posted, and continued use of our platform signifies acceptance of these changes.

7.7- Frequency of Feedback:Repeated feedback on the same transaction or engagement is discouraged to avoid redundancy. Users should submit comprehensive feedback once per engagement.

7.8- Feedback Impact on Account Status:Excessive negative feedback or consistent violations of the feedback policy may affect a user’s account status, privileges, or ranking.

8-User Conduct & Safety

At RWBIKO Tutors, we are committed to fostering a respectful and secure platform that upholds professionalism and trust among all users. We expect all users to adhere to high standards of conduct, ensuring that interactions are courteous and supportive of a collaborative environment. Our protective measures and guidelines help prevent misuse and maintain the integrity of our services, creating a positive experience for students, parents, tutors, and institutions alike.

8.1-Ownership

As a platform, RWBIKO Tutors retains the right to use the content created, posted, or shared by users for marketing purposes or any other purposes. This includes various forms of content such as text, images, videos, and more. By participating in our platform and utilizing our services, users acknowledge and agree that their content may be used by RWBIKO Tutors for promotional or marketing purposes.
By using the platform, users grant RWBIKO Tutors a non-exclusive, royalty-free license to use, modify, and display their content for marketing and promotional purposes across various media channels.



8.2-Confidentiality:

At RWBIKO Tutors, we strive to provide a pleasant environment for our users, where they can freely discuss project-related information. We understand that in certain cases, users may need to share confidential information about their company, personal details, or specific projects with each other in order to receive comprehensive, relevant, and authentic work.

The confidentiality of this information is of utmost importance for all users and RWBIKO Tutors. Users are strictly prohibited from disclosing, copying, or sharing any part or idea of the confidential information provided by other users. We expect users to maintain the highest level of professionalism and respect the privacy of our users.

Students can trust that the information they share with Tutors on RWBIKO Tutors will be handled with the utmost care and will not be disclosed without their consent. We take the protection of confidential information seriously and have implemented measures to safeguard the privacy of our users.

By using the platform, users acknowledge and agree to abide by these confidentiality guidelines. Any breach of this confidentiality obligation may result in disciplinary action, including account suspension or termination.

While RWBIKO Tutors encourages confidentiality, users should exercise caution and discretion when sharing sensitive information, particularly off-platform. RWBIKO Tutors cannot guarantee security outside its platform.

Please note that while RWBIKO Tutors takes reasonable steps to enforce confidentiality, we cannot guarantee the absolute security of information transmitted over the internet. Users are responsible for taking necessary precautions to protect their confidential information when sharing it with each other on/off the platform.

We are committed to creating a trustworthy and reliable environment where confidentiality is respected and upheld.

8.3-Proprietary Restrictions

The RWBIKO Tutors website, including its look, feel, layout, images, text, structure, content arrangement, and overall idea, is the exclusive intellectual property of RWBIKO Tutors. All rights, including copyright and other proprietary rights, are reserved. Users are strictly prohibited from copying, reproducing, or replicating the website, including its design, layout, and content. This encompasses the visual elements, structure, and arrangement of the website. Ideas, concepts, and content from the website cannot be reproduced or copied without explicit written permission.

To ensure the protection of the website, RWBIKO Tutors implements security measures to guard against unauthorized actions. Any attempt to control, damage, or hack into the website is strictly prohibited and may result in legal consequences. Users are also prohibited from using the website in a way that could harm or slow down its efficiency, or make unauthorized changes to its code or infrastructure. Activities such as denial-of-service attacks, injecting malicious code, or any other actions that negatively impact the website’s performance or integrity are strictly forbidden.

Respect for intellectual property rights is essential. Users must refrain from using any copyrighted materials, trademarks, or proprietary content without proper authorization. This includes respecting the intellectual property rights of others while using the website. Users are also expected to comply with the terms and conditions outlined on the website. Violations of these terms and conditions, including the proprietary restrictions, may result in account termination or legal action.

Reverse engineering of the RWBIKO Tutors website is strictly prohibited. Users may not decipher the website’s code, algorithms, or any other technical aspects with the intention to replicate, imitate, or gain unauthorized access to proprietary information. Similarly, scraping or data extraction activities on the website are not allowed. Users may not use automated tools or software to extract, collect, or harvest data, including user information or gig details.

Creating links or frames that replicate or imitate the RWBIKO Tutors website, its content, or any of its pages is prohibited. Users must not create misleading or confusing links or frames that misrepresent the source of the content. Third-party integration of the website or its content into other platforms without explicit written permission is not permitted.

Users are not allowed to remove or modify any copyright notices, trademarks, or other proprietary notices displayed on the RWBIKO Tutors website. These notices serve to identify and protect the intellectual property rights associated with the website and its content.

In the event of a violation of the proprietary restrictions, RWBIKO Tutors reserves the right to take legal action. This may include seeking damages, injunctive relief, or any other legal remedies available under applicable laws. By enforcing these proprietary restrictions, RWBIKO Tutors aims to safeguard its intellectual property, maintain the integrity of its website, and prevent unauthorized copying, damage, or control attempts. Users are expected to respect these restrictions and use the website in a manner that upholds the proprietary rights of RWBIKO Tutors.

8.4-Community-Added Content

At RWBIKO Tutors, we appreciate the valuable contributions of our users. Our platform serves as a space for a variety of community-added content, including gig postings, tuition listings, and job ads created by our users. Please note that the content within these user-generated listings is separate and independent from any content produced by RWBIKO Tutors itself.

We encourage all users to ensure that their contributions are original, accurate, and fully compliant with applicable laws and regulations. Users must only post content for which they possess the necessary licenses, permissions, or rights. RWBIKO Tutors relies on users to uphold these standards and does not actively monitor or verify the legal compliance of community-added content.

RWBIKO Tutors reserves the right to remove any content that it deems inappropriate, irrelevant, or non-compliant with community standards.

While we strive to maintain a safe and collaborative environment, RWBIKO Tutors is not responsible for the accuracy, legality, or authenticity of user-contributed content. We do not have the tools to thoroughly verify intellectual property rights and therefore cannot mediate or arbitrate disputes regarding such content. If you believe that a user’s gig or listing infringes upon your intellectual property rights, we recommend reaching out directly to the user to address the issue. Should the issue remain unresolved, you may pursue appropriate legal action in accordance with relevant laws.

RWBIKO Tutors encourages all users to exercise caution and due diligence when interacting with community-added content on our platform. While we aim to foster a positive and respectful space, we cannot guarantee the accuracy or originality of all user content. Each user is responsible for ensuring that their contributions adhere to RWBIKO Tutors’ terms and conditions and comply with all applicable legal requirements.

8.5-Reserved Rights:

RWBIKO Tutors reserves certain rights to ensure the proper functioning and integrity of the platform. These rights include:

Account Suspension: RWBIKO Tutors has the authority to disable user accounts either temporarily or permanently. The decision to take such action will be made by our customer care team based on their evaluation of the situation.

Payment Hold: In specific cases, RWBIKO Tutors may temporarily hold payments for a certain duration as determined by our customer care team. This measure is implemented when further investigation or review is necessary before releasing the funds to the user.

Content Removal: RWBIKO Tutors retains the right to cancel/remove/delete any content/post/job with or without reason. If there are suspicions of fraudulent payment, account misuse, or violations of our terms and conditions, our customer care team will carefully assess each situation before making a decision.

User Feedback: We value the feedback provided by our users. RWBIKO Tutors reserves the right to follow or accept user feedback to maintain service quality and enhance the user experience on the platform.

Confidentiality of Investigations: As part of our commitment to maintaining the integrity of the platform, RWBIKO Tutors is not obligated to disclose or provide detailed information regarding ongoing investigations related to specific issues or violations. We ensure the confidentiality of our investigative processes.

Marketing or Promotions: RWBIKO Tutors reserves the right to utilize any content posted on our site, including but not limited to tutoring gigs, tuition listings, and job postings, for promotional, commercial, or advertising purposes. This may include showcasing your posts across various channels to enhance visibility, promote our platform, or support marketing efforts.

Modification of Services: RWBIKO Tutors reserves the right to modify, suspend, or discontinue any feature, service, or content on the platform at its discretion. This may include adding or removing functionalities or adjusting existing tools to enhance user experience.

Policy Updates: RWBIKO Tutors retains the right to amend or update its policies, including the terms and conditions, privacy policy, and community guidelines. Users may be notified of significant changes, and continued use of the platform after policy updates implies acceptance of the modified terms.

Platform Features: RWBIKO Tutors reserves the right to update, enhance, or discontinue specific features without prior notice to improve user experience and platform security.

User Content Licensing: By posting content on the platform, users grant RWBIKO Tutors a non-exclusive, royalty-free license to use, reproduce, modify, and distribute their content as necessary to operate, promote, and improve the platform.

Account Verification: RWBIKO Tutors reserves the right to request identity verification or additional documentation from users to maintain platform security and compliance. Failure to provide requested information may result in restricted access or account suspension.

Limitations on Liability: RWBIKO Tutors is not liable for any damages, losses, or issues arising from the misuse of user-contributed content or platform features. Users acknowledge that RWBIKO Tutors is not responsible for disputes arising between users.

Restrict Access to Certain Features: RWBIKO Tutors reserves the right to limit or restrict access to certain platform features or services based on user compliance, account history, or ongoing investigations. This ensures a safe and fair environment for all users.

8.6-Violations

User Identity: Users are required to provide clear and authentic identity information. It is strictly prohibited to use someone else’s account or provide false or misleading information. Additionally, the use of fake profile images is not allowed.

Illegal Use: Any form of illegal activity on our platform is strictly prohibited, including actions that violate local, national, or international laws, as well as RWBIKO Tutors’ community standards and regulations.

Personal Attacks: RWBIKO Tutors aims to foster a respectful environment. Discrimination, harassment, or personal attacks based on race, religion, region, color, political views, or disabilities are strictly prohibited.

Feedbacks: Feedback or comments that contain harsh, abusive, or inappropriate language, or any content violating community standards, are strictly prohibited.

Intellectual Rights: Unauthorized use of copyrighted material, trademarks, or any other intellectual property without permission is strictly prohibited. This includes using such material in gigs, posts, or any site content.

Spam: Spam activities, including creating repetitive gigs/posts, engaging in irrelevant discussions, or sending unsolicited messages, are strictly prohibited.

Social Links: Posting irrelevant, harmful, or inaccurate contact information, such as another person’s social media or unrelated links, is prohibited. Shared contact details should be directly relevant to academic or tutoring services. Users must ensure that any contact information or links shared are directly relevant to their own academic or tutoring services.

Malicious Attempts: Any attempts to control, damage, or gain unauthorized access to user accounts, systems, or computer networks, including hacking or injecting malicious code, are strictly prohibited.

False Information Prohibition: Users are strictly prohibited from falsifying qualifications, credentials, or personal information on profiles or posts, tuitions, jobs, gigs etc.

Exam/Quizzes: Facilitating, offering or assisting in academic dishonesty, such as by providing answers for exams or quizzes, is prohibited. Users are expected to uphold academic integrity.

Multiple Accounts: Creating and using multiple accounts for the purpose of boosting one account, advertising, sending messages, or creating fake offer or posts is strictly prohibited.

Adult Services or Pornography: The provision of adult services or pornography in any form, including text, URLs, links, images, sketches, videos, animations, or sounds, is strictly prohibited.

Privacy Infringement: Users must respect the privacy of others. Sharing private information, such as addresses, phone numbers, or personal information of other users without consent, is strictly prohibited.

Harassment and Bullying: Engaging in any form of harassment, bullying, or intimidation of other users is strictly forbidden. RWBIKO Tutors has a zero-tolerance policy for behavior that makes others feel unsafe or uncomfortable.

Impersonation: Users are prohibited from impersonating other individuals or entities, including RWBIKO Tutors staff or representatives. Misrepresentation in any form to deceive or manipulate others is not allowed.

Misleading Claims: Users must not make false claims about their qualifications, skills, or credentials in their profiles or gigs. All claims must be accurate and verifiable to maintain the platform’s integrity.

Phishing and Fraudulent Activity: Attempting to defraud or deceive other users, such as by phishing or sharing links to fraudulent sites, is strictly prohibited. This includes attempts to access or steal personal information.

Please note that violations of these terms may result in account suspension or permanent removal. RWBIKO Tutors is committed to maintaining a safe and respectful platform for all users, and any violations will be dealt with accordingly.Top of Form


8.7-Violations and Consequences

At RWBIKO Tutors, we take violations of our terms and conditions seriously to maintain a safe and trusted platform for all users. In the event that a user is found to be in violation of our policies, appropriate actions will be taken to address the situation.

When a violation is detected, the user may be notified via their registered email address or through our site’s notification system. It is important to note that these notifications serve as a means of communication and do not limit the account’s activities during the investigation process.

Depending on the nature and severity of the violation, the consequences may vary. Possible actions that may be taken include:

Account Status/Ranking: Violations can impact your account’s status, badges or ranking within the RWBIKO Tutors platform. This may result in a temporary or permanent loss of privileges or benefits associated with your account’s tags or reputation.

Temporary Account Suspension: In certain cases, a temporary suspension may be imposed on the user’s account as a disciplinary measure. During this suspension period, the account will be temporarily disabled, restricting access to its features and services.

Permanent Account Disabling: In severe cases of violations or repeated offenses, the user’s account may be permanently disabled. This means that access to the account and its associated features will be permanently revoked, and the user will no longer be able to engage with the RWBIKO Tutors platform.

Right to Appeal: Users may appeal suspension or ban decisions by submitting a request for review to customer support, providing evidence or context to support their appeal.

Legal Action: In cases of severe or unlawful violations—such as fraud, unauthorized access, intellectual property infringement, or other illegal activities—RWBIKO Tutors reserves the right to pursue legal action. This may include reporting the violation to relevant authorities and seeking legal remedies to protect our platform and users.

The specific consequences for violations are determined on a case-by-case basis, taking into consideration the severity of the violation and any relevant circumstances. RWBIKO Tutors reserves the right to exercise discretion and make decisions that are deemed appropriate to maintain the integrity of our platform and protect the interests of our users

8.8-Limitations on Liability

RWBIKO Tutors, its affiliates, and partners or agent shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website, including but not limited to loss of profits, data, or business opportunities.

We do not guarantee the accuracy, reliability, or completeness of any information, content, or services provided on our platform. Users are solely responsible for verifying the accuracy and suitability of any information or services obtained through the site and are encouraged to exercise caution.

RWBIKO Tutors shall not be liable for any disruptions, interruptions, or technical issues that may occur on the website, including but not limited to server downtime, software glitches, or cyber-attacks. We strive to maintain a secure and reliable platform, but we cannot guarantee uninterrupted access or protection against all potential threats.

RWBIKO Tutors is a marketplace platform that facilitates connections between users but does not guarantee the actions, conduct, or authenticity of any individual user. We are not liable for any misconduct, illegal activity, or inappropriate behavior by users of the platform.

Users are solely responsible for their interactions and transactions with other users on the site. RWBIKO Tutors does not assume any liability for any disputes, disagreements, or financial losses arising from such interactions or transactions. We encourage users to exercise caution and conduct due diligence before engaging in any business dealings or proceedings.

RWBIKO Tutors does not assume responsibility for the actions, behavior, or interactions of users on the platform. Users are solely responsible for their engagements and interactions with others. We also do not endorse or have control over any third-party websites or services that may be accessed through our platform.

RWBIKO Tutors is not responsible for any interactions or transactions conducted off the platform, including those initiated via user-shared contact information.

Although we respect intellectual property rights, we cannot guarantee the originality or legality of community-added content. Users understand that they are solely responsible for any content they create or upload to the platform.

The liability of RWBIKO Tutors, its affiliates, and partners, for any claims arising from the use of our website, shall be limited to the amount paid by the user for the specific service or transaction giving rise to the claim, if any.

RWBIKO Tutors does not guarantee the quality, accuracy, or legality of the services provided by teachers, tutors, or companies on our platform. Users acknowledge that they are solely responsible for the selection and hiring of tutors or other service providers. Any issues or disputes regarding the services rendered should be resolved directly between the parties involved

RWBIKO Tutors is not liable for the content shared by users on the platform, including comments, reviews, or feedback. We do not moderate all content, and users are responsible for ensuring that their contributions adhere to our community standards and policies.

Any recommendations, advice, or information shared on the platform, whether by users or through features of the site, are intended solely for general information purposes. RWBIKO Tutors does not endorse, warrant, or assume responsibility for the accuracy or applicability of this information.

8.9-Disclaimer of Warranties

THE RWBIKO TUTORS WEBSITE AND ALL SERVICES, CONTENT, AND INFORMATION PROVIDED HEREIN ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, RWBIKO TUTORS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. RWBIKO TUTORS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, RELIABILITY, AVAILABILITY, OR COMPLETENESS OF THE SERVICES, CONTENT, OR INFORMATION PROVIDED ON THE WEBSITE. RWBIKO TUTORS DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. USERS ACKNOWLEDGE AND AGREE THAT THEIR USE OF THE RWBIKO TUTORS WEBSITE IS AT THEIR OWN RISK. RWBIKO TUTORS SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR LIABILITIES ARISING OUT OF OR RELATED TO THE USE OF THE WEBSITE. USERS ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY, RELIABILITY, AND SUITABILITY OF ANY INFORMATION OR SERVICES OBTAINED THROUGH RWBIKO TUTORS. USERS ARE ADVISED TO EXERCISE CAUTION, PERFORM THEIR OWN DUE DILIGENCE, AND MAKE INFORMED DECISIONS WHEN USING RWBIKO TUTORS.

 

Prohibited Items

♦ The following types of items and services are prohibited from being listed on rwbikotutors.com:

  • Illegal products or services.
  • Offensive, discriminatory, or harmful content.
  • Plagiarized or unlicensed materials (e.g., copyrighted books or materials without permission).
  • Any items or services that promote fraud, cheating, or other unethical practices.
  •  If a seller is found listing prohibited items, the listing will be removed, and the seller’s account may be subject to suspension or termination.

Right to Remove or Edit Listings

♦ rwbikotutors.com reserves the right to review and approve all product listings before they are published on the platform.

♦ We also reserve the right to remove or edit any listings that violate our Terms and Conditions, are inaccurate, or are deemed inappropriate for the platform.

♦If changes are made to a listing by rwbikotuturs.com, we will notify the seller of the edits or removal.

Intellectual Property

♦ All content on rwbikotutors.com, including but not limited to text, images, graphics, logos, videos, and software, is the intellectual property of rwbikotuturs.com or its licensors, unless otherwise stated.

♦ This content is protected by copyright, trademark, and other intellectual property laws.

♦ You are not permitted to copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from rwbikotutors.com without prior written consent from rwbikotuturs.com or the respective licensors.

♦ Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

♦ We grant users a limited, non-exclusive, revocable license to access and use the website for personal, non-commercial purposes, provided that such use complies with our Terms and Conditions.

♦ We grant users a limited, non-exclusive, revocable license to access and use the website for personal, non-commercial purposes, provided that such use complies with our Terms and Conditions.

 

Contact Information

If you have any questions or need assistance regarding our Terms and Conditions, please feel free to contact us. We’re here to help!

For the quickest response, we recommend reaching out via email.

Our support team is available [insert hours of availability, e.g., Monday to Friday, 9 AM – 5 PM (+5 GMT)]. We aim to respond to all inquiries within 24hours