Refund and Returns Policy
At RWBIKO Tutors (rwbikotutors.com), we provide a marketplace where users, including students, parents, tutors, and educational institutions, can connect to post or respond to job, gig, or tuition listings. Our payment terms outline the processes, conditions, and obligations for making and receiving payments on our platform.
1. Payment Processing
- Subscription Purchases: Users make payments to subscribe to specific packages, allowing them to post jobs, gigs, or tuition listings on the platform or they will pay fee for any service. All available packages/fee and their prices are clearly displayed, and users are encouraged to review package features before purchasing.
- Payment Methods: We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options as displayed on our checkout page. Payment methods may vary by location, and users are responsible for selecting an available payment method that meets their needs.
2. Payment Security and Authorization
- Secure Transactions: RWBIKO Tutors uses secure payment gateways and encryption to protect payment information. Users’ payment details are processed through a third-party provider and are not stored on our platform.
- Authorization: By subscribing to a package, users authorize RWBIKO Tutors to process the relevant payment according to the selected package terms. Unauthorized payments or disputed transactions are subject to review and may result in account suspension.
3. Automatic Renewals and Expirations
- Automatic Renewal: Some subscription packages may offer an automatic renewal option; which users can opt into for uninterrupted access. Users can manage or cancel the auto-renewal setting through their account settings before the renewal date.
- Subscription Expiration: If a subscription is not renewed, access to the services associated with that subscription will end upon expiration. Users must re-subscribe to continue posting or responding to listings on the platform.
4. Non-Refundable Charges
- Add-On Services: Fees for interview, consultancy, additional services, promotional features, or other one-time charges are non-refundable once processed. Users should carefully review any add-on features before purchase.
5. Payment Disputes
- Dispute Resolution: In case of a payment dispute, users are encouraged to contact our support team at support@rwbikotutors.com. RWBIKO Tutors reserves the right to review and resolve disputes on a case-by-case basis, including withholding funds if fraudulent activity is suspected.
Refund Policy
At RWBIKO Tutors (rwbikotutors.com), we aim to provide a reliable platform where students, teachers, companies, and mediators can connect through various subscription packages. These packages allow users to post jobs, gigs, or tuition listings to enhance their reach and visibility on our marketplace.
- Subscription Cancellation and Refund Eligibility
- Users have the option to cancel their subscription within 7 days of purchase to qualify for a partial refund.
- If a subscription is canceled within this 7-day window, RWBIKO Tutors will issue a refund of 70% of the original subscription fee.
- Non-Refundable Fees
- Any subscription cancellations made after the 7-day period are non-refundable.
- Fees for add-on features, promotional services, or other one-time charges associated with the subscription are also non-refundable.
- Interview fee for Trusted Tutor
- Consultancy Fee/Charges
- Refund Process
- To initiate a refund, users must contact our support team at support@rwbikotutors.com with relevant details of their subscription and reason for cancellation.
- Once a cancellation request is submitted and approved, refunds will be processed within 10 business days, returned to the original payment method/account used during purchase.
- Discretionary Refunds
- RWBIKO Tutors reserves the right to evaluate and respond to refund requests on a case-by-case basis for extenuating circumstances beyond the standard policy.
By using RWBIKO Tutors, users agree to this Refund Policy and acknowledge that all refunds are issued in compliance with these guidelines.
2- Local Currencies
- PKR Valuation: RWBIKO Tutors operates in PKR, and your balance may fluctuate when viewed in your local currency. Please note that the PKR amount remains the same.
- Pricing in PKR: All charges/subscriptions on RWBIKO Tutors are quoted in PKR and derived from PKR. Therefore, the price of a gig/subscription may fluctuate in your local currency over time.
- Exchange Rates at Checkout: When making a purchase or payment, you may see the actual exchange rate or a rounded amount in your local currency at the checkout.
3- Taxes
- Tax Responsibility: RWBIKO Tutors and its payment service providers do not cover any taxes incurred during receiving, holding, or sending payments. Users/Subscribers are responsible for complying with tax obligations according to their payment methods and regional/state laws.
- Tax Variation: Tax prices may vary based on regional, state, banking, or other related laws or factors.
It is important for users of RWBIKO Tutors to understand and comply with the tax obligations applicable to their specific situations. Users should consult with relevant tax authorities or professionals to ensure compliance with tax regulations.
4- Promo Codes
RWBIKO Tutors occasionally provides promo codes as part of its promotional and marketing efforts. These codes are not available to all users but are selectively distributed based on specific strategies and campaigns. It is important to note that promo codes have expiration dates and can only be redeemed on RWBIKO Tutors platform. RWBIKO Tutors reserves the right to cancel or modify any promo codes at any time without prior notice. Users should understand that the availability and applicability of promo codes are subject to RWBIKO Tutors’ discretion and cannot be claimed or guaranteed by any individual.